Get To Know Danielle

Learn More About
Danielle

Welcome to my Mama Coach page! Whether you’re here looking for affirmation, support or just some general information to help you with yours and your family’s journey, I am happy you’re here and hope we can work together.

Here is a little bit about me to help get to know who I am! My name is Danielle Heister, and I am a mother to my amazing daughter who I live with along with my loving husband in Calgary Alberta. I’ve had the privilege of working exclusively in Pediatrics through my 8 year career as a Registered Nurse. This experience has exposed to me the many challenges facing different families but as well as the strength of those children and their families. When I am not working, I am most likely spending my time in the mountains with my family. We love to camp, hike, travel, play golf, and snowboard during our long winter season. I think it is crucial to find a balance between having fun and working, doing this has helped us all become the best version of ourselves. Becoming a mother has been the greatest experience of my life but has not come without challenges of our own. Throughout my daughters’ early months, we experienced a multitude of challenges that left us scrambled and struggling for answers. Between all of this, my husband and I were left lost and feeling very alone. Reaching out to a Mama Coach changed everything for my family, as it helped us realize that we weren’t alone and that there was support system as well as attainable solutions for us.

Working now as a Mama Coach, I’m here to say that I get it, motherhood is tough regardless of circumstances, and I want you to know that we can work together to find solutions that are going to provide the support you and your family need.

I look forward to the privilege of working with you and your family during this parenting journey and I am truly appreciative of this opportunity to help.

The Mama Coach Mission Statement

To guide families through every stage of their parenting journey, by providing evidence informed education infused with nonjudgmental support, compassion, and empathy.

Our vision

To become a recognized global team of healthcare professionals utilizing innovative practices, and committed to improving the quality of life for families as they grow and evolve over time.

Core Values

Empathy

Our job as healthcare professionals is to listen to your priorities and goals as a parent. We will walk beside you and share in your challenges and your triumphs, and we promise to support you with empathy, compassion, and respect.

Community

As you move through your parenting journey, certain stages can feel overwhelming at times. We value creating a shared community, online and in our cities, where you are always welcome.

 

Diversity and Inclusion

We support all families — as we believe every family is completely unique and deserves access to quality support. We will continue to learn and listen, ensuring our brand is thoughtful as well as inclusive.

Professionalism

You can expect us to provide you with evidence informed information in a professional manner. As healthcare professionals, we will treat your family as unique, provide individual assessments, and determine the best plan of care to meet your educational needs.

Frequently Asked Questions

Good question!  We are called The Mama Coach because years ago, when Carrie’s first boy was very small, she often wondered out loud to herself, “Where is my Mama Coach?” and “I need a Mama Coach!”.  Carrie searched and searched for qualified support and realized there was a need for qualified support for new families. We recognize that our name can give the impression that we only serve moms, but we will continue to work and learn to ensure our messaging is clear that all people are welcome here. Parents carry a heavy load, and do it with grace.  All parents deserve support, and The Mama Coach is the answer you’ve been searching for.  

We do not just support moms — we help ALL people.  All are welcome here, and we are committed to providing you with quality support, no matter your gender or family dynamic.  As we learned in nursing school, your family is who YOU say they are.

We get asked this one all the time.  As Registered Nurses, having merely one method does not align with how we were trained in University to utilize the nursing process.

The Nursing Process is defined as, a “systematic approach to care using the fundamental principles of critical thinking, client-centered approaches to treatment, goal-oriented tasks, evidence-based practice (EDP) recommendations, and nursing intuition.  Holistic and scientific postulates are integrated to provide the basis for compassionate, quality-based care” (*1).  

Simply put, we will assess your child using our nursing training to determine the best way to help your family reach their goals, walking beside you all the way.  You can choose us with confidence, knowing you have picked the most qualified resource to support your family’s journey.

*1 – (Toney-Butler TJ, Thayer JM. Nursing Process. [Updated 2020 Jul 10]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2021 Jan-. Available from: https://www.ncbi.nlm.nih.gov/books/NBK499937/)

Yes.  As Registered Nurses, we have years of training on where to access credible guidelines and information. All of our programming is based on extensive research from credible sources.

As Registered Nurses, it is our professional obligation to manage client records and confidential information properly.  We use an Electronic Medical Record (EMR) that is compliant throughout North America.  Even though we share the same brand, we are all independent Registered Nurses with our own private practices. As such, we each have our own EMR that is private and secure. We do not share EMR or client information between one another without consent.

Often they are — the answer largely depends on where you live and what your private insurance covers.  For example, in Canada, our services are covered under ‘Lactation’, ‘Registered Nurse Services’ or ‘Health Spending Accounts’.  In the United States our services can be covered as well, through HSA or FSAs.  Reach out to me for more information.